OpenAI Blog · Jun 23, 2026
How Omio is building the future of conversational travel
Reviewed by Errol Vogt, Site support technician & online learning analyst · original summary · editorial policy
OpenAI profiles travel company Omio's shift to an AI-native model, using its tools to power conversational booking and speed up product development.
Operator takeaway: A useful template for any service business: the win came from rebuilding a core customer interaction around AI, not bolting a chatbot onto the side.